Secure Storage
Files are encrypted using AES-256 after upload. Storage is hosted on Amazon S3 using regional data centres with enterprise-grade physical and network controls.
Security Overview
We provide this overview so you can understand the measures we use to protect information stored in MyDocSafe.
Secure Transfers
Data between clients and servers is transferred over secure channels using 256-bit SSL/TLS encryption.
Privacy Controls
Strict policy and technical controls restrict employee access. Access to user content is limited to exceptional, legally required cases.
Backups and Resilience
Redundant backups are maintained across locations to reduce risk of data loss, with additional backup options available on request.
ISO 27001:2022 Certification
MyDocSafe is ISO 27001 certified and assessed under UKAS-accredited certification processes.
- Certificate number: 11803-ISMS-001
- Initial registration date: 09 February 2021
- Issue date: 09 February 2024
- Re-issue date: 24 October 2024
- Expiry date: 08 February 2027
Certificate Archive
Initial Certificate (2021)
View certificate PDF
Renewal Certificate (2024)
View certificate PDF