SSO (single sign on)

To enable SAML-based SSO with Google you need to be an Enterprise subscriber and have a custom portal domain enabled.

To enable custom portal domain:

• create a CNAME record for your chosen domain or subdomain in your DNS pointing to app.mydocsafe.com

• email your chosen domain or subdomain to customerservices@mydocsafehq.com

• our support team will then add your domain to our SSL certificate

• once your domain is live, we can then start configuring your SSO

To set up SAML app in Google Workspace

• See this article in Google help or contact your Google system admin

To enable SSO

• in step 1 we will send you

  • ACS URL

  • SP Identity ID

  • Login URL

• you need to put those settings into your Google's IdP dashboard and generate credentials

• then you will need to send those credentials back to us:

  • SSO URL

  • IDP Entity ID

  • IDP certificate

• we will then enable your SSO

Enable the App for Users

• Go to Apps > Web and mobile apps > Your SAML app

• Click the User access section and turn it ON for the users/org units you want

Invite users to MyDocSafe

• in MyDocSafe, go to Home/Settings/Company users

• add your users, if you want them to have non-admin privileges, set up 'company roles' first, then when inviting users assign those roles