Task management built for client work

Assign, track and complete every task across your team and your clients — with real-time visibility, automated reminders and a full audit trail.

MyDocSafe task management dashboard
Tasks
Deadlines
Owners
Client Portals
Reminders
Templates
Audit Trail

Stop chasing tasks across email, spreadsheets and chat

A single place to plan, assign and finish work

MyDocSafe Task Management is purpose-built for accountants, advisers, lawyers and other professional firms. Tasks live alongside the documents, signatures and client portals they relate to — so nothing falls through the cracks and every step is on the record.

Assignment & Ownership

Assign work to anyone — your team or your clients

Every task has a clear owner, a deadline and a context. Assign to one person, a group, or the client themselves — and let the system keep everyone on track.

  • Assign tasks to one or multiple team members
  • Assign tasks directly to clients via their portal
  • Link tasks to the right client, deal or matter
  • Set deadlines, priorities and dependencies
  • Track status in real time across the firm

Assign & Track

Tasks in Client Portals

Client-Facing Tasks

Publish tasks securely inside your client portals

Stop chasing clients over email. Publish tasks directly to each client's branded portal — they see what's required, upload documents, and you keep a complete audit trail of every action.

  • Publish selected tasks to each client's secure portal
  • Request documents, signatures or information
  • Send automated reminders for overdue tasks
  • Maintain a complete, time-stamped audit trail

Reminders & Notifications

Automated nudges so deadlines never slip

Configure reminder cadences once and let the system do the chasing. Email and in-app notifications keep your team and your clients moving without you having to lift a finger.

  • Configurable reminder schedules per task or template
  • Real-time activity notifications for the team
  • Escalation rules when nothing happens
  • Calendar & email notifications keep everyone aligned

Notifications

Reusable Templates

Templates & Workflows

Build once, reuse forever

Whether it's onboarding, year-end close, 1099 prep, AML refresh or compliance renewals, build a task template once and roll it out for every client in seconds. Your firm's playbook becomes the default.

  • Reusable, multi-step task templates
  • Recurring workflows for compliance & renewals
  • Standardise quality across the whole team
  • Onboard new staff faster with documented processes

Everything you need to keep work moving

A complete task workspace, not a bolt-on

Real-time dashboards

See every open task, owner, deadline and status at a glance — across the whole firm.

@mentions & comments

Discuss work in context — every comment lives on the task, not in someone's inbox.

Linked documents

Attach signed contracts, IDs or files to the task that produced them — one source of truth.

Built-in time tracking

Log time directly against tasks for accurate billing and capacity planning.

Filtered task lists

Filter by client, owner, due date, priority or tag to find exactly what you need.

Audit trail by default

Every assignment, comment and status change is recorded and exportable for compliance.

What changes when tasks live in MyDocSafe

Less chasing, fewer dropped balls, and a healthier margin on every client.

40%

less time spent chasing clients

2x

faster onboarding from first touch to first invoice

100%

visibility on who's doing what and by when

0

tasks lost in someone's inbox

Loved by professional services firms

From two-person practices to multi-office firms — Task Management scales with you.

📊

Accountants

Year-end, 1099s, payroll deadlines

⚖️

Law Firms

Matter management & client requests

💼

Wealth & Advisory

Reviews, KYC refresh & suitability

🏢

Consultancies

Engagements, deliverables & reviews

Frequently asked questions

Yes. Task Management is a core part of the MyDocSafe platform. It works hand in hand with client portals, document management, e-signatures, timesheets and the pricing tool — no separate subscription required.
Yes. You can publish individual tasks to a client's secure portal. They receive notifications, see exactly what's required of them, can upload files or sign documents, and you keep a full audit trail of every action.
Reminders go out by email and inside the MyDocSafe app. You configure the cadence — for example, three days before due date, on the due date and again every two days while overdue. You can also set escalation rules to notify a manager.
Yes. You can bulk-import tasks via CSV, and our integrations with tools like Zapier and viaSocket make it easy to push tasks in from other systems. Our team is happy to help you migrate.
Yes. Both your team and your clients can manage tasks on any modern device — and our native mobile apps give you push notifications for new tasks, comments and approaching deadlines.

Bring every task into one secure workspace

Try MyDocSafe Task Management free for 30 days — no credit card required.

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